YOUR PERSONAL INFORMATION
We collect only the sort of anonymous user information needed to provide all of our website visitors with a positive user experience, gain insight into how our users use our site, and ultimately to complete our commitment to exemplary service.
We do not collect any personal information about you or any of our website visitors. Under specific circumstances, such as when a visitor submits a contact form, or volunteers their email so that we can add them to our email newsletter subscribers list, we collect only the information that is volunteered. Any “personal information” would consist of information that is unique to you, or could possibly be otherwise used to identify you, such your name, email address, mailing address, phone number, and credit and debit card number. Naturally, we need some basic personal information about you in order to communicate with you, respond to your inquiries, and fulfil your orders.
There are only a few instances when we may use or disclose your personal information. For one, any third parties that we rely upon in order to fulfil your order, may require certain basic pieces of personal information. These could include our drivers, our shipping partners who handle loading and receiving, and potentially customs officials if shipments are crossing the Canadian-American border. These would also include out customer service team’s need to work with you in resolving any questions, concerns, or issues. Other than the cases previously stated, the only other way that we would ever disclose your personal information would be if we were forced to by the authorities, and under the governance of applicable laws in Canada and the United States.
We restrict access to personal information collected about you at on our website to only a select few employees, or others (such as our marketing partners) who need access to that data in order to do their jobs and help us successfully go about our normal business operations. While no website can ever truly completely guarantee information security, we maintain the highest standards of physical and electronic security to help protect any pieces of your personal information collected through our website.
USE OF “COOKIES” OR OTHER DATA COLLECTION TOOLS
A “cookie” is a very small piece of electronic information that a web server may place on your computer when you visit a website. Our cookies last only through a single session – or a single website visit. Other websites cookies may have different specifications.
Our cookies will track your online activity on the our site and allow us to capture allow us to see the frequency of your visits to our website. Our cookies do not gather personally identifiable information. While the data is specific, it is not revealing. For example, the data may reveal what city a user is in, but not their name or address.
If we send you any promotional emails, and you no longer would like to receive such emails, please simply follow the “Unsubscribe” instructions on those emails. Your email address will be removed from our marketing list.